LightHouse India

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Shipping Policy


Most of the orders placed through us are dispatched as mentioned in the product description when the Customer is wishing to place the Order on our platform. Such orders shall be placed for delivery through our authorised delivery or a logistical partner providing services in your city, state.


Shipping Timelines:

You will be notified of the delivery details and you shall be able to trace the package delivery either on our platform upon signing in or on the logistical partner’s platform for which you shall be provided with a reference or tracking details from the Company.

All order placed on our platform shall be inclusive of a delivery charge on your final invoice that will be generated. A Delivery Charge may be be charged by for the delivery of some of the  product.

If the delivery is incomplete or the delivery has not been undertaken, then the User may raise a complaint on our Customer support email Id provided on the Terms of Service and Privacy Policy. We may investigate into the issue and then proceed with a refund at the earliest in case of a discrepancy in providing services to you.


Online Tracking

All products placed online will be eligible for online tracking either on our platform or through the service provider’s platform who will provide you with a tracking ID for your order by which you can track your delivery on the Platform.

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